Shipping Information for Masonjar Apparel
At Masonjar Apparel, we are committed to providing you with fast and reliable shipping. Please review the following shipping details to ensure a smooth shopping experience.
1. Shipping Methods and Costs
We offer several shipping options to fit your needs. The shipping charges are calculated based on your selected shipping method and the delivery location.
Shipping Method Cost (Per Order) Estimated Delivery Time
Standard Shipping Free 5-7 Business Days
Expedited Shipping $10 2-3 Business Days
Overnight Shipping $20 Next Business Day
Note: Business days exclude weekends and holidays.
2. Order Processing Time
•Order Processing: Orders are processed 1-2 business days after purchase. Orders placed on weekends or holidays will be processed the following business day.
•Order Confirmation: After placing an order, you will receive an order confirmation email with your order number and details.
3. Shipping Locations
•Domestic Shipping: We currently ship to all addresses within the United States.
•International Shipping: We do not offer international shipping at this time.
4. Estimated Delivery Time
•Standard Shipping: Orders are delivered within 5-7 business days after processing.
•Expedited Shipping: Orders are delivered within 2-3 business days after processing.
•Overnight Shipping: Orders placed before 12:00 PM (Eastern Time) will be delivered by the next business day.
5. Order Tracking
•After your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your order on the carrier’s website.
6. Shipping to Multiple Addresses
Currently, we allow only one address per order. If you need to ship to multiple addresses, please place separate orders.
7. Signature Requirements
For orders valued over $200, a signature may be required upon delivery to ensure secure receipt. If this applies, it will be noted in your order confirmation.
8. Shipping Delays
We aim to fulfill all orders promptly. However, delays may occur due to factors beyond our control, such as weather conditions, holidays, or carrier delays. If your order is delayed, we will notify you and provide assistance.
9. Shipping Errors
If there is an issue with your order, such as receiving the wrong item or a damaged product, please contact our customer service team immediately. We will work to resolve the issue as quickly as possible.
10. Return Shipping Costs
•Return shipping is the responsibility of the customer unless the return is due to our error (e.g., receiving a damaged or incorrect item).
•For more details, please refer to our Return & Exchange policy.
11. Contact Us
If you have any questions or concerns regarding shipping, please reach out to us:
Masonjar Apparel
Phone: +1 (316) 312-3770
Email: [email protected]
Mail: 22818 W Us Highway 50, Burrton, KS 67020, USA
Thank you for shopping with Masonjar Apparel! We appreciate your business and are committed to delivering your order in a timely and secure manner.